Descrizione del problema
![](/b2b/it/it/the-benefits-of-the-daikin-id/daikin-id-faq/my-account-and-login-faqs/I-get-the-Something-went-wrong-error-or-please-wait/_jcr_content/root/main_container/content_container/simple_container/one_column_content_b/column-container-1/textimage_921074655/image.coreimg.png/1654774994409/faq-i-get-the-something-went-wrong-error-2.png)
Viene visualizzato "Something went wrong" o "Please wait" e la pagina rimane bloccata.
![](/b2b/it/it/the-benefits-of-the-daikin-id/daikin-id-faq/my-account-and-login-faqs/I-get-the-Something-went-wrong-error-or-please-wait/_jcr_content/root/main_container/content_container/simple_container/one_column_content_b/column-container-1/textimage_1525842319/image.coreimg.png/1654774994281/faq-i-get-the-something-went-wrong-error-1.png)
Questo può essere dovuto a due cause:
- La pagina di login è salvata nei preferiti
- Un cookie di tracciamento sta bloccando i cookie necessari
Per risolvere il problema:
- Elimina la pagina di login dai preferiti. Si può salvare nei preferiti gli indirizzi id.daikin.eu o my.daikin.eu
![](/b2b/it/it/the-benefits-of-the-daikin-id/daikin-id-faq/my-account-and-login-faqs/I-get-the-Something-went-wrong-error-or-please-wait/_jcr_content/root/main_container/content_container/simple_container/one_column_content_b/column-container-1/textimage/image.coreimg.png/1654774994421/faq-i-get-the-something-went-wrong-error-3.png)
- Disabilitare i cookie di tracciamento bloccanti. Per esempio:
![](/b2b/it/it/the-benefits-of-the-daikin-id/daikin-id-faq/my-account-and-login-faqs/I-get-the-Something-went-wrong-error-or-please-wait/_jcr_content/root/main_container/content_container/simple_container/one_column_content_b/column-container-1/textimage_37344640/image.coreimg.png/1654774994584/fag-i-get-the-something-went-wrong-error-4.png)