I get the "Something went wrong" error or "Please wait"

Issue

faq_I_get_the_something_went_wrong_error_2.png

You see the "Something went wrong" error or the "Please wait" page keeps hanging.

faq_I_get_the_something_went_wrong_error_1.png

This can have two causes:

  • The login page is bookmarked
  • A tracer/cookie blocker like "bitdefender" is blocking necessary cookies

To solve these issues:

  • Unbookmark the login page. You can bookmark id.daikin.eu or my.daikin.eu
faq_I_get_the_something_went_wrong_error_3.png
  • Disable any tracer/cookie blocker. For example:
fag_I_get_the_something_went_wrong_error_4.png

When you performed these steps, you will be able to login again.